Pick Your Level of Protection
Two plans. One decision: Basic coverage or active performance management. SolarServe memberships keep your solar system producing, protected, and professionally managed year-round.
Members – Standard
Essential protection for systems already performing optimally.
or $249.99 one-time annual payment
- Remote system monitoring with fault alerts
- Annual system health baseline check
- 1 included service visit per year
- 1 professional solar panel wash
- Member-only discounted labor rates
- Warranty support when issues arise
Members – Premium
Set-it-and-forget-it protection for maximum uptime.
or $599.99 one-time annual payment
- Everything in Standard, plus:
- Proactive performance management
- Enhanced, in-depth performance assessments
- 2 included service visits per year
- 2 professional solar panel washes
- 12-hour priority response
- Storm readiness preparation
- Preferred, lowest-rate labor charges
- Full warranty concierge service
Solar Maintenance Membership Comparison
| Feature | Standard | Premium ★ |
|---|---|---|
| IEH Mobile App | ||
| Monitoring | Remote monitoring + alerts | Proactive performance management |
| Free Service Calls | 1 per year | 2 per year |
| System Health Check | Basic baseline assessment | Enhanced performance assessment |
| Response Time | 48-hour response | 12-hour priority response |
| Panel Washing | 1 wash per year | 2 washes per year |
| Storm Readiness | ||
| Labor Rates | Discounted member rates | Preferred premium rates |
| Warranty | Warranty support | Full warranty concierge |
| Monthly Cost | $24.99/mo | $54.99/mo |
How Your SolarServe Membership Works
From sign-up to ongoing protection, here’s how we keep your solar investment performing.
Subscribe Online or In-App
Choose your solar maintenance plan and complete the simple signup process on this page.
Baseline System Check
We establish a clear performance baseline for your specific solar system.
Ongoing Monitoring
We monitor your system remotely and immediately alert you if production drops or faults appear.
Priority Service When Needed
All members receive priority scheduling and preferred rates. Premium members receive the highest priority.
Storm Readiness: Built for Hawai’i Conditions
Premium members receive enhanced storm readiness support, specifically designed for Hawai’i’s unique weather conditions.