What is Solar Insure?

Solar Insure gives your home solar system the best protection available on the market today. While regular manufacturer warranties cover just a few parts for a limited time, Solar Insure wraps your entire system in 30 years of complete protection, with the financial strength of Zurich Insurance—an A-rated insurance company—standing behind every promise.

What makes Solar Insure so valuable is how it brings together protection for all your system’s parts—even those made by different manufacturers—under one simple plan. Instead of juggling multiple warranty policies with different terms and expiration dates, you get one seamless warranty experience that covers everything. It’s solar protection made simple.
solarInsure Certified Provider
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Solar Insure Covers

  • Parts replacement for all major components
  • Labor coverage for repairs and replacements
  • Protection for roof penetrations
  • Comprehensive inverter coverage
  • Monitoring and proactive service alerts
  • Transferable protection for home sales

The SI-30 Battery Warranty

For homeowners with battery storage systems, Solar Insure provides the specialized SI-30 Battery Warranty. This innovative protection extends the same comprehensive coverage to your energy storage system that you receive for your solar panels and components under the standard Solar Insure warranty plan.

The SI-30 Battery Warranty includes:

  • 30 years of comprehensive coverage for battery storage systems
  • Protection for both parts and labor
  • Coverage for battery capacity degradation beyond manufacturer specifications
  • Warranty service from certified technicians
  • Transferability to new homeowners
SI 30 Battery Warranty

Solar Insure Benefits

Solar Insure’s protection plan offers several advantages that standard manufacturer warranties typically don’t provide:

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Comprehensive Parts Coverage

All major system components are protected, including: Solar panels, Solar Batteries (with SI-30 Battery Warranty), Battery Replacement (See terms and conditions), Inverters (string inverters, microinverters, and power optimizers), Roof Penetrations, Mounting hardware and racking, Monitoring systems

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Labor Warranty

Typical manufacturer warranties often cover replacement parts but exclude installation labor, leaving homeowners with unexpected costs. Solar Insure eliminates this concern with full labor coverage, ensuring certified technicians can maintain and repair your system with zero additional expense to you.

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Roof Penetration Warranty

A standout feature of Solar Insure’s protection is its coverage for roof penetrations—those critical points where mounting hardware connects to your roof structure. These connection points are essential for both system stability and protecting your home from water intrusion. Solar Insure’s comprehensive plan includes a dedicated roof penetration warranty, safeguarding this vital aspect of your installation.

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Proactive Monitoring

Solar Insure doesn’t wait for problems to show up as reduced power output or system breakdowns. Instead, it works with your monitoring systems to catch potential issues before they become serious. This watchful approach means small problems get fixed before they turn into major headaches, keeping your system running smoothly.

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Transferable Protection

If you decide to sell your home during the 30-year coverage period, your Solar Insure protection can transfer to the new owner. This feature adds real value to your property and makes it more attractive to buyers. Both you and the new owners can relax knowing the solar system remains fully protected without any coverage gaps.

How to Get Solar Insure with Independent Energy Hawaii

As an authorized Solar Insure provider, we make protecting your solar investment simple and straightforward. Your Solar Insure protection can be easily added during your new system installation. Our team will walk you through all the protection options and take care of the paperwork as part of your solar project. Here’s how the enrollment process works.
  1. System qualification assessment
  2. Professional inspection (if required)
  3. Documentation and registration
  4. Immediate activation of your 30-year protection
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Status: The program is capped at 50 megawatts (MW), as of right now we are at 6.2 MW.

  • Currently customers who are accepted into the program will receive $850 per kilowatt (kW).
  • After the first 15 MW is filled, the next 15 MW of committed capacity will receive $750 per kW.
  • After the next 15 MW is used the last 20 MW of committed capacity will receive $500 per kW.

Customers that are not currently enrolled in the company’s Net Energy Metering (NEM) Program will receive a fixed monthly bill credit for energy exported to the grid for three years. The credit is an amount equivalent to the respective retail rate for electricity exported during the two-hour period. After these three years are completed any underlying interconnection tariff export rates, if any, will apply.

Customers who wish to participate with an existing solar system and are presently enrolled in a customer energy program (such as Net Energy Metering, and Grid Supply or others) will continue to receive full benefits from these programs. Up to 5 kW of new panels may be added under existing programs. There is no limit on the size of an individual customer’s battery.

If you would like to add more than 5 kW of additional capacity of PV, it is possible as long as you still adhere to a 2:1 PV to battery output ratio. These apply to any interconnection tariff customers!

5/5

“We wholeheartedly recommend Independent Energy Hawaii for all your solar photovoltaic system needs. From our initial conversations with Desta to the final inspection with James, every interaction was extraordinarily positive. The team’s knowledge, honesty, and professionalism was exceptional. The whole process was done efficiently and reliably and we couldn’t be more appreciative. Every member of the team was professional, competent, and respectful in their dealings with us.”

– Sandy L

5/5

“Easily the most professional crew I ever had the pleasure of doing business with, and I never felt alone or in the dark thanks to Desta. He helped me with all my questions and I loved the fact that he was just a phone call away. Dedication to something like that is just hard to find nowadays. This company was a breath of fresh air for me and I wish I could do such an awesome crew justice with such a simple review. 10/10″

– Hank W

5/5

“Desta, Adam, Mike, Garrison and the rest of the Independent Energy Team are amazing. They were knowledgeable, responsive and helpful throughout our whole solar process. When issues came up (as they always do with projects), they went the extra mile to make sure everything worked properly.
Our panels and battery were installed on time as promised and are working great – just got our first ever $26 HECO bill!
This company cares about helping people and doing quality work, which is very rare these days. Hands down the best experience I’ve had with a company for home improvement/renovations. Highly recommend!”

– Matcha S.