Legal

SMS Terms

Terms and conditions for text messaging from Independent Energy Hawaii.

SMS Communications and Consent

By providing your mobile phone number to Independent Energy Hawaii, you consent to receive recurring SMS text messages from us related to our products, services, promotions, estimates, appointment scheduling, and project and service updates. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

Opting Out and Help

You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us. For help or more information, reply "HELP" or contact us at info@independentenergyhawaii.com or call (808) 460-6015.

Privacy and Data Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Messaging originator opt-in data and consent will not be shared, sold, or transferred to any third party, except as required to operate the messaging service or comply with applicable law.

Contact Us

Questions about SMS messaging? Reach out and we will respond.

Independent Energy Hawaii
Phone: (808) 460-6015
Contact form

Understanding the optional marketing-text choice

The quote form includes a separate, optional choice for promotional and marketing SMS messages about solar, battery storage, EV charging and service programs. Leaving that choice unchecked does not prevent you from requesting a quote or using our services. Read the consent statement beside the choice before submitting the form, so you understand the kinds of messages described there.

Marketing messages and project-related information have different purposes. A promotion introduces an offer, while an appointment or project update concerns work you are discussing with our team. The terms above describe the messaging subjects, variable frequency and possible message and data charges. For questions about your own communications, contact Independent Energy Hawaii rather than assuming that receiving a text changes an installation agreement or service plan.

Finding help with a text-message question

The STOP and HELP instructions above are the available starting points for opting out or requesting messaging help. You can also call (808) 460-6015 or use our contact page to ask about SMS communications. Our Privacy Policy provides related information about personal data, while SolarServe terms govern membership arrangements. This explanation does not add new membership benefits or replace those documents.

Read our Privacy Policy